Who We Are
Soliturn ("we", "us", "our") operates soliturn.org. We sell Korean-inspired skincare products. Contact us at soliturn1@outlook.com.
Information We Collect
- Name, email, and shipping address when you place an order
- Payment information (processed securely by Shopify — we never see your card details)
- Email address if you sign up for our newsletter
- Browsing data via cookies (page views, clicks) through Microsoft Clarity and Meta Pixel
How We Use Your Information
- To fulfill and ship your order
- To send order confirmations and shipping updates
- To send marketing emails if you opted in (you can unsubscribe anytime)
- To improve our website using analytics data
- To show you relevant ads on Facebook and Instagram via Meta Pixel
Cookies
We use cookies to track website sessions and ad performance. This includes Meta Pixel (for Facebook/Instagram ads) and Microsoft Clarity (for session recording). You can disable cookies in your browser settings at any time.
Sharing Your Information
We do not sell your personal information. We share data only with the services needed to operate our store:
- Shopify — order processing and payments
- Zendrop — order fulfillment and shipping
- Klaviyo — email marketing
- Meta — ad performance tracking
Your Rights
You can request to access, correct, or delete your personal data at any time by emailing soliturn1@outlook.com. You can also unsubscribe from marketing emails using the link at the bottom of any email we send.
Data Retention
We retain order data for up to 5 years for legal and accounting purposes. Email list data is kept until you unsubscribe.
Changes to This Policy
We may update this policy occasionally. The latest version will always be posted on this page with the updated date at the top.
Contact
Questions about your privacy? Email us at soliturn1@outlook.com.